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Frequently asked questions

Quick answers about booking, your stay and travelling to Uttarakhand.

Last updated 2 November 2026 Download PDF
01

Booking & payment

How can I book a stay?

Send us an inquiry through the booking form or WhatsApp. We reply within 24 hours with availability and the next steps.

How do I check availability?

Our family checks availability for each inquiry personally and replies with confirmed dates.

Which currency are prices in?

Rates are in Indian Rupees (INR). The US$ amounts shown on the website are approximate.

How do I pay?

A 30% advance confirms your booking. The balance is payable at check-in by card, UPI, bank transfer or cash.

What is the cancellation policy?

Free cancellation up to 14 days before arrival. 50% refund for cancellations 7–14 days before arrival. No refund for cancellations within 7 days of arrival or for no-shows. In case of road closures or extreme weather, we will work with you to move your dates.

Is the villa booked as a whole?

Yes. Singh Villa is booked as one private villa — all 3 bedrooms and 5 bathrooms, for up to 9 guests. Send your dates and we reply with a personal quote.

02

Your stay

What are the check-in and check-out timings?

Check-in is from 1:00 PM and check-out is by 11:00 AM. Early check-in and late check-out are possible on request, subject to availability.

Are families welcome?

Yes. Singh Villa welcomes families, couples and groups. Children are welcome. Children under 5 stay free when sharing existing beds.

What food do you serve?

Breakfast is complimentary. Lunch is served from 1:00 to 3:00 PM and dinner from 7:30 to 9:00 PM. Tell us about any dietary needs (vegetarian, vegan, allergies) in your inquiry.

Is there Wi-Fi at the villa?

Yes, Wi-Fi is available for guests. Mobile coverage in the mountains can vary, so we recommend downloading offline maps before long drives.

Are pets allowed?

Please ask before booking — pets may be allowed on request.

03

Travel & international guests

Can international tourists book?

Yes, international travellers are very welcome. Please bring your passport and valid Indian visa; we are required by law to register foreign guests (Form C) on arrival.

Do foreign tourists need a visa or permit?

Most international visitors need an Indian visa, and many nationalities can apply for an e-Visa online. Some remote areas near the international border need special permits for foreign nationals; normal travel to the villa does not.

How do I get there?

The villa is in Majkhali, about 12 km from Ranikhet. The nearest railway station is Kathgodam (roughly 3 hours by road) and the nearest airport is Pantnagar (roughly 4 hours). See our How to reach page for details.

How do I get from the station or airport?

Taxis are easily available at Kathgodam station and Pantnagar airport. Ask us and we will help you find a reliable driver.

What is the best time to visit Uttarakhand?

October–November and March–April usually offer the clearest mountain views and most comfortable weather. Summer (May–June) is busy, the monsoon (July–September) brings heavy rain, and winter is cold with snow at higher altitudes.

Is Uttarakhand safe for international travellers?

Uttarakhand is generally a welcoming and safe region for travellers. Use normal travel common sense, avoid driving mountain roads at night, and trek only with registered guides. We are always a phone call away during your stay.

Still have a question?

Write to info@singhvilla.com or send us a message — our family replies within 24 hours.